The profile · The situation · Element
The context
What their working situation is.
The part
What it is
What they are responsible for, what they are measured on, and what a normal week contains.
Assembled from interviews rather than assumed, because the internal assumption is usually a flattering caricature.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the situation
The constraints
What limits what they can do.
LearnThe current solution
What they do about the problem today.
Learn