Market Core · Target Audience · Module

Where they are

Where each segment can actually be reached, in what state of attention, and at what cost — the half of audience work that makes the rest usable.

The idea

How it works

An audience that cannot be reached separately is not addressable, however well defined. Reachability belongs in the segmentation criteria and is usually treated as a media question to be solved later.

State of attention matters as much as location. The same person is a different audience while searching, while scrolling and while sitting in a meeting, and a message that works in one fails in the others.

Working with it

In practice

  1. 01

    Establish where they actually are

    From asking, not from assuming. Professional audiences are rarely where the marketing team is.

  2. 02

    Note the state of attention

    Searching, browsing, or captive. It determines what kind of message can work at all.

  3. 03

    Cost the reach per segment

    Some segments are cheap to reach and small; others are expensive and valuable. Both facts are needed.

  4. 04

    Find the places with no competition

    Where a segment gathers and nobody is present is the cheapest reach available.

One level in

The components of where they are

A component is something that exists afterwards which did not exist before — a deliverable or a mechanism, not an intention.

  1. The places

    Where the segment can actually be found.

    Learn
  2. The attention state

    What they are doing when they are there.

    Learn
  3. The cost to reach

    What reaching this segment costs, per place.

    Learn

Find where a segment gathers and nobody is present. That is the cheapest reach available.