Incident response · The incident definition · Element
The severity levels
How incidents are graded, and what each level triggers.
The part
What it is
Three or four levels is enough. More produces grading arguments during exactly the period when nobody has time for them.
Each level should trigger something specific, or the grading is decorative.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the incident definition
The definition
What qualifies as an incident.
LearnThe raising route
How someone reports a possible incident, and how easy that is.
Learn