Expectations · The conflict register · Element
The unserved
Which stakeholder is not being satisfied, and whether they know.
The part
What it is
Every resolved conflict leaves someone unserved. Naming them is what turns a decision into something that can be managed rather than discovered.
Whether they have been told is a separate and more consequential field than whether the decision was made.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
Likely response
What they will do about it, which determines whether this needs managing.
Text shared type
The other elements in the conflict register
The conflict
Which expectations are incompatible, and in what way.
LearnThe handling
How the conflict is being managed.
Learn