Gathering it · The instrument · Element
The moment
When it is asked.
The part
What it is
Relative to what it asks about. Transaction feedback belongs near the transaction; relationship feedback belongs away from one.
Asking immediately after a resolution produces a favourable answer about the resolution and says nothing about the relationship.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.