Behaviour change · The control · Element
The matching
How comparable the groups are.
The part
What it is
Compared on prior spend, tenure and segment. Where they differ before the programme, they will differ after it for reasons unrelated to it.
Showing the pre-programme comparison is what makes the post-programme comparison credible.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the control
The group
Who is in the control.
LearnThe selection problem
What the naive comparison would have shown.
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