Channel parity · The capability map · Element
The tasks
What customers need to do.
The part
What it is
The things they actually attempt rather than the features the organisation offers.
Ranked by frequency, since a gap on a common task matters more than one on a rare one.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.