Brand personality · The traits · Element

The evidence

What in the organisation’s actual behaviour supports the trait.

The part

What it is

A trait with no supporting evidence is an aspiration, and aspirations in a personality list produce material that reads as pretence.

Where the evidence is thin, that is a finding about the organisation rather than about the wording.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.