The tellers · The internal version · Element
The short version
The two sentences an employee would actually use.
The part
What it is
Written for speech, in ordinary language, with no jargon that would require a follow-up explanation.
It has to be something a person would be comfortable saying out loud, which rules out most marketing copy.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
Comfortable to say
Whether people will actually use it, tested rather than assumed.
Choice shared type
The other elements in the internal version
The distribution
How it actually reaches people.
LearnThe hard questions
What employees are asked that they cannot answer.
Learn