Measuring perception · The instrument · Element
The sample
Who is asked, and how they are selected.
The part
What it is
Sample composition is as important as question wording and is changed more casually. A shift in the customer-to-non-customer ratio moves every number.
Non-customers are the expensive part of the sample and the part that produces findings.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
Selection method
How respondents are chosen, which determines what the numbers represent.
Text shared type
The other elements in the instrument
The questions
What is asked, in the exact wording used.
LearnThe cadence
How often the instrument is run.
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