Measuring perception · The instrument · Element
The cadence
How often the instrument is run.
The part
What it is
Annual is adequate for most brands; more frequent measurement produces noise rather than information because perception does not move that fast.
Timing should be held constant too, since seasonal effects are real and are otherwise read as change.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the instrument
The questions
What is asked, in the exact wording used.
LearnThe sample
Who is asked, and how they are selected.
Learn