The identity–image gap · The diagnosis · Element
The credibility check
Why those who heard it did not believe it.
The part
What it is
Usually one of three: it contradicts their experience, it contradicts something they know about the category, or the source is not credible on that point.
Each has a different remedy and only the third is a communication problem.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.