Deliverability · The cost to keep · Element

The marginal cost

What it costs each time the promise is actually invoked.

The part

What it is

Expedited shipping, a refund, an out-of-hours response, a replacement. This scales with volume and with how often customers rely on the promise.

A promise cheap at current volume and expensive at three times the volume is worth knowing about before the volume arrives.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.