Compliance · Incident response · Component

The post-incident review

Root cause and what changed, kept separate from the incident record itself so that learning is not mixed with the account of events.

The deliverable

What it is

The review has two subjects: what caused the incident and how well the response worked. Both produce findings and they are frequently conflated.

Reviews that assign responsibility produce less information than reviews that do not, because people describe what happened more accurately when doing so is safe.

One level in

What it is made of

Each element is a constituent part of the component. Follow one to see the attributes it carries.

  1. The cause

    What allowed the incident to happen.

    3 attributes: Cause · Control involved · Failure type

    Learn
  2. The response assessment

    How well the response actually worked.

    3 attributes: Time to detection · Time to containment · Notifications on time

    Learn
  3. The changes

    What was changed as a result, with owners and dates.

    3 attributes: Change · Owner · Tracked in

    Learn

Track post-incident changes in the same findings log as everything else. A separate list is a list nobody reads.