Pricing · The value basis · Element

The reference point

What the customer compares the price against when judging it.

The part

What it is

Price is judged relatively. The reference might be a competitor, the previous solution, an internal salary, or an unrelated category the buyer has in mind.

Changing the reference point is frequently a larger lever than changing the price, and it costs nothing to attempt.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.