Process design · The time analysis · Element
The waiting time
Time when the work exists and nothing is happening to it.
The part
What it is
Queues before steps, waiting for approvals, waiting for information, waiting for a batch to fill.
This is invisible in any step-by-step description of a process, which is why it survives so many improvement exercises.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
Waiting for
What specifically is being waited on, which is what makes it addressable.
Text shared type