What moves people forward · The evidence needed · Element

The decisive evidence

What actually convinced them.

The part

What it is

Named specifically, from buyer accounts. Aggregated across enough buyers, two or three items dominate.

The winning items are frequently things the organisation considers minor and does not feature.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.