Gathering it · The unsolicited · Element
The bias
How each source skews.
The part
What it is
Support over-represents problems; reviews over-represent extremes; sales conversations over-represent enthusiasm. Knowing the direction makes each usable.
Read together the biases partially offset, which is a further argument for one view.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the unsolicited
The sources
Where unsolicited feedback arrives.
LearnThe reading
Whether anyone reads them as a set.
Learn