The mechanism · The earning · Element

The qualifying behaviour

What earns.

The part

What it is

Spend, visits, referrals, breadth of purchase, or a combination. Each produces a different behavioural response.

Chosen from what the organisation actually wants more of rather than from what is easiest to track.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.