Deliverability · The operational commitment · Element
The sign-off
The record that operations agreed the promise is deliverable.
The part
What it is
A short, dated agreement that the promise can be kept at the stated cost. It takes an hour and it changes how the promise is treated for years.
Where sign-off cannot be obtained, that is the finding: the promise is wider than the organisation.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the operational commitment
The internal standards
What the promise requires internally, in operational terms.
LearnThe owners
Who is accountable for each standard.
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