Business Core · Core Competencies · Module

Building

Closing a capability gap, and choosing between building, hiring, partnering or acquiring. Each has a different cost, speed and permanence.

The idea

How it works

Four routes close a gap and they differ on every dimension that matters. Building is slow, cheap and permanent; hiring is faster and less permanent; partnering is fastest and never becomes yours; acquiring is fast, expensive and complicated.

The question underneath is whether the capability needs to be owned. Anything genuinely core should be built or acquired, because partnering for a core competency means renting the thing that makes you distinctive.

Working with it

In practice

  1. 01

    Decide whether it must be owned

    If it is core, partnering is not really an option. If it is not core, building it is usually a waste.

  2. 02

    Compare on time as well as cost

    A capability arriving two years late is often worth less than a more expensive one arriving now.

  3. 03

    Check the absorption capacity

    Hiring or acquiring capability the organisation cannot absorb produces expensive people who leave.

  4. 04

    Stage where possible

    Partner first to learn, then build. It is slower on paper and often faster in practice.

One level in

The components of building

A component is something that exists afterwards which did not exist before — a deliverable or a mechanism, not an intention.

  1. The route decision

    Build, hire, partner or acquire, with the reasoning and what was rejected.

    Learn
  2. The build plan

    How the capability will actually be created, over what period, by whom.

    Learn
  3. The absorption check

    Whether the organisation can take on and retain what is being brought in.

    Learn

Partnering for a core competency means renting the thing that makes you distinctive. It is sometimes right and never comfortable.