Capacity planning · The demand plan · Element

The peaks

Where demand concentrates, as distinct from where it averages.

The part

What it is

Seasonal, weekly and end-of-period peaks all produce the same effect: capacity sized to the average cannot serve them.

The choice is between building for the peak, levelling the demand, or accepting delay during it — and it should be a choice.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.