Process design · The future-state design · Element
The new flow
The redesigned sequence, with its expected times.
The part
What it is
Drawn to the same standard as the current-state map, so the two are comparable rather than one being a diagram and the other a description.
Expected times should be stated even though they are estimates, because they become the check on whether the redesign worked.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
Expected lead time
The target elapsed time, which is what the change is judged against.
Duration shared typeHandover count
Handovers before and after, which is the clearest single indicator of the redesign.
Number shared type
The other elements in the future-state design
The changes
Each change to the process, with the problem it addresses.
LearnThe transition
How the organisation gets from one process to the other.
Learn