Stakeholders · Engagement · Component
The engagement level
Inform, consult, involve or decide with — chosen deliberately per stakeholder and stated honestly.
The deliverable
What it is
The damaging pattern is consultation that was never going to change the outcome. It costs more than informing and produces less trust, because people can tell.
All four levels are legitimate. Only mislabelling one as another does damage, and it damages the credibility of everything said afterwards.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The declaration
What the stakeholder has been told about their level of influence.
3 attributes: What was said · When · Matches actual
LearnThe boundaries
What is genuinely open and what is already decided.
3 attributes: Open · Fixed · Why fixed
Learn
Say which level applies before the engagement starts. Discovering afterwards that consultation was decorative damages everything else.