The method

How engagement actually happens, matched to the level claimed — because a survey cannot deliver involvement.

The deliverable

What it is

Method and level have to match. A survey informs and gathers; a conversation consults; only a seat at the table involves.

A mismatch is read immediately: an organisation claiming to involve people via a feedback form has told them what the exercise is worth.

One level in

Each element is a constituent part of the component. Follow one to see the attributes it carries.

The mechanism
The specific way engagement is conducted.
3 attributes: Mechanism · Supports level · Time asked
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The frequency
How often engagement happens, and whether that is enough.
3 attributes: Frequency · Timing · Last engaged
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The participation
Who actually takes part, as opposed to who was invited.
3 attributes: Participants · Participation rate · Who is missing
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A survey informs, a conversation consults, only a seat at the table involves. Match the method to what you claimed.

Inform, consult, involve or decide with — chosen deliberately per stakeholder and stated honestly.

Telling people what was decided and how their input was used — including where it was not.