Stakeholders · Engagement · Component
The feedback loop
Telling people what was decided and how their input was used — including where it was not.
The deliverable
What it is
Consultation without a closed loop is the fastest way to stop people participating, and the effect is durable.
Reporting what was not adopted, and why, is more credible than reporting only the accepted input, and it costs no more.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The decision report
What was decided after the engagement.
3 attributes: Decision · Reported · Channel
LearnThe input use
How the stakeholder’s input actually affected the outcome.
3 attributes: Input · Used · Effect
LearnThe not adopted
Input that was not used, with the reason.
3 attributes: Input · Reason · Revisitable
Learn
Report what was not adopted and why. It builds more credibility than reporting only what was accepted.