Market Core · Competitors · Module

Monitoring

The few developments that would change a decision, watched deliberately — because monitoring everything means monitoring nothing.

The idea

How it works

Comprehensive competitive intelligence produces a report that is circulated and not read. A short list of developments that would actually change a decision produces action, and it costs a fraction as much to maintain.

The test for including something is whether the organisation would do anything differently on hearing it. If not, it is interesting rather than intelligence.

Working with it

In practice

  1. 01

    Watch what would change a decision

    For each item, name the decision it would affect. Items with no decision attached come off the list.

  2. 02

    Assign one person

    Collective monitoring does not happen, and its absence is silent.

  3. 03

    Set a threshold, not a feed

    A defined trigger produces a notification. An unfiltered feed produces fatigue.

  4. 04

    Review the list annually

    What mattered two years ago is frequently no longer decision-relevant, and the list only ever grows.

One level in

The components of monitoring

A component is something that exists afterwards which did not exist before — a deliverable or a mechanism, not an intention.

  1. The watch list

    What is monitored, with the decision each item would affect.

    Learn
  2. The trigger

    What development counts as worth reporting.

    Learn
  3. The owner

    Who watches, and how often they actually look.

    Learn

For each item, name the decision it would change. Items without one are interesting rather than intelligence.