Segment value · The ranking · Element

The ratio

Lifetime value against acquisition cost, per segment.

The part

What it is

A single figure that makes segments comparable. Below one the segment loses money; the conventional threshold for healthy is around three.

It should be read alongside the payback period, since a good ratio with a four-year payback is a cash problem.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.