Closing the loop · The response rate · Element
The rate
What proportion answer.
The part
What it is
Tracked over enough periods to see a trend rather than a fluctuation.
By segment where possible, since a fall concentrated in one group is a different finding from a general one.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the response rate
The repeat responders
Whether people who answered before answer again.
LearnThe diagnosis
Why the rate is moving.
Learn