Understanding use · The analytics · Element
The drop points
Where people leave or stall.
The part
What it is
Steps with unusual exit rates, unusual time spent, or unusual back-navigation. All three indicate difficulty.
Ranked by volume, since a poor rate on a rare path matters less than a modest one on the main route.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the analytics
The anomalies
Behaviour that does not make sense.
LearnThe segments
Who struggles and who does not.
Learn