Understanding use · The observation · Element
The sessions
Who was watched and doing what.
The part
What it is
Real users attempting a real task, not a demonstration. The task should be stated as a goal rather than as steps.
Including people who are not fluent, since experienced users have adapted around the problems.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the observation
The observations
What actually happened.
LearnThe recurrence
What several people did the same way.
Learn