Time Core · Project management · Module

Defining the work

What is being done, what is not, and what would count as finished — the agreement everything downstream depends on.

The idea

How it works

Most project failure traces to a scope that was never agreed. Everyone assumed a shared understanding, and the difference emerged three months in as a disagreement about whether something was in.

The exclusions do most of the work. A scope stating what is included is interpreted generously; one stating what is excluded is not.

Working with it

In practice

  1. 01

    Write the exclusions

    What is deliberately not being done. This list prevents more disputes than the inclusions do.

  2. 02

    Define finished before starting

    What would have to be true for this to be complete, in terms someone could check.

  3. 03

    Have the sceptic read it

    Someone who will have to deliver it. Their questions are the ambiguities.

  4. 04

    Record what changed and why

    Scope change is normal. Scope drift is scope change nobody recorded.

One level in

The components of defining the work

A component is something that exists afterwards which did not exist before — a deliverable or a mechanism, not an intention.

  1. The scope

    What is being done, and what is deliberately not.

    Learn
  2. The definition of done

    What would have to be true for this to be finished.

    Learn
  3. The change record

    What was added or removed, when, and who agreed.

    Learn

The exclusions prevent more disputes than the inclusions. Write what is deliberately not being done.