Keeping it · The failure record · Element

The failure definition

What counts as the promise not being kept.

The part

What it is

Written so that someone could apply it without a judgement call, and agreed before the first difficult case rather than during it.

Where the definition requires interpretation, the interpretation will be generous to the organisation, consistently.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.