Retention and engagement · The turnover record · Element

The regretted loss

Departures the organisation would have preferred to prevent, marked as such.

The part

What it is

This is the number that should drive action. It is smaller than total turnover and it is the part that costs capability.

Marking it requires a judgement made at the time. Made retrospectively, it adjusts to whatever the total needs to look like.

The smallest level

The attributes it carries

Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.