Retention and engagement · The turnover record · Element
The regretted loss
Departures the organisation would have preferred to prevent, marked as such.
The part
What it is
This is the number that should drive action. It is smaller than total turnover and it is the part that costs capability.
Marking it requires a judgement made at the time. Made retrospectively, it adjusts to whatever the total needs to look like.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
Regretted
Judged at the time of departure, not reconstructed when the report is written.
Choice shared typeCapability lost
Links the departure to the capability map, where the real cost shows.
Reference shared type