HR · Retention and engagement · Component
The turnover record
Who left, when, and from where — segmented, because the total tells you almost nothing.
The deliverable
What it is
A single turnover percentage averages together the departures the organisation minds and the ones it does not, which is why it so rarely prompts action.
Segmented by team, tenure and performance, the same data usually points at one or two specific situations rather than at a general condition.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The departures
Each leaver, with role, tenure and whether the departure was voluntary.
3 attributes: Leaver · Tenure at leaving · Voluntary or not
LearnThe segmentation
Turnover broken down by team, tenure band, role and manager.
3 attributes: Segment · Rate · Population
LearnThe regretted loss
Departures the organisation would have preferred to prevent, marked as such.
3 attributes: Departure · Regretted · Capability lost
Learn
Mark regretted loss at the time of departure. Judged retrospectively, it adjusts to whatever the total needs to look like.
The other components in retention and engagement
The engagement read
What people say about working here, gathered in a way that permits an honest answer and followed by something visible.
LearnThe exit findings
What departing people said, aggregated across departures — because the pattern is the finding, not the individual conversation.
Learn