Operational Systems · Tooling · Component

The fit assessment

How well each tool matches the process it supports — and where the process bent to fit the tool instead.

The deliverable

What it is

Tools shape process whether or not anyone intended it. Where a process has bent around a tool’s limitations, that is a decision that was made by default.

The assessment is most valuable before a renewal or a replacement, when there is still a decision to make.

One level in

What it is made of

Each element is a constituent part of the component. Follow one to see the attributes it carries.

  1. The requirements

    What the process actually needs from the tool.

    3 attributes: Requirement · Essential or desirable · Process step

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  2. The fit

    How well the tool meets each requirement in practice.

    3 attributes: Fit level · Gap · Confidence

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  3. The process compromises

    Where the process was changed to accommodate the tool.

    3 attributes: Compromise · Severity · Since

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List where the process bent to fit the tool. Each entry is a decision about your work made by a software vendor.