KPI management · The review · Component
The rhythm
How often each measure is reviewed, matched to how fast it moves — because reviewing faster than a measure moves produces reaction to noise.
The deliverable
What it is
A measure reviewed weekly that moves quarterly produces twelve discussions about noise and one about signal, and the signal is lost among them.
The other constraint is decision speed: reviewing more often than the organisation can act changes nothing except the meeting count.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The frequency
How often each measure is looked at.
3 attributes: Review frequency · Measure moves over · Response takes
LearnThe preparation
What is circulated beforehand.
3 attributes: Circulated before · What is sent · Read in advance
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Put the review inside an existing meeting. A separate performance review is the first thing cancelled in a busy month.
The other components in the review
The exceptions
What was outside its band and therefore discussed — because discussing everything spends the meeting on things that have not changed.
LearnThe decisions
What was decided, by whom, and whether it was checked next time — because a review that decides nothing is a presentation.
Learn