Reporting · Distribution · Component
The route
How it reaches people — pushed, published or alerted — because each suits a different kind of information.
The deliverable
What it is
Push suits information people need whether or not they think to look. Pull suits information they will seek when they need it. Alerting suits exceptions.
Most estates use one route for everything, which means routine information interrupts and exceptional information waits to be discovered.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The alerting
What is pushed as an exception rather than as a routine.
3 attributes: Alert condition · Frequency · Acted on
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A recipient list larger than the set of people who could act on it dilutes attention rather than spreading it.
The other components in distribution
The rhythm
How often each report goes out, matched to the decision it serves rather than to what is convenient to produce.
LearnThe timing check
Whether it arrives before the decision it informs — the check that determines whether good reporting has any effect.
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