Purpose · Stakeholder rationale · Component
The stakeholder map
The named groups the organisation has taken on, with how much each is affected and how much influence each holds.
The deliverable
What it is
A stakeholder map is a list before it is a diagram. The value lies in having named the groups explicitly, because unnamed groups are the ones whose interests get overlooked without anyone deciding to overlook them.
Interest and influence are separate axes. A group with high interest and low influence is precisely the one an organisation is most likely to disappoint without noticing.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The groups
Each stakeholder group, named specifically enough to identify.
3 attributes: Group name · Interest · Influence
LearnRepresentation
Who speaks for each group inside the organisation, and through what channel.
2 attributes: Internal owner · Channel
LearnRelationships
Where groups depend on or conflict with one another.
2 attributes: Between · Nature
Learn
Check the representation column first. A group with no internal owner is unrepresented however carefully it was mapped.
The other components in stakeholder rationale
Value statement per group
One line for each group: what it gets from the organisation existing, stated concretely enough that the group could confirm or deny it.
LearnThe conflict register
The known tensions between stakeholder groups, and the standing decision about how each is resolved.
Learn