Ownership · The escalation path · Element
The log
What was escalated, and what happened.
The part
What it is
The log shows whether the path works. Escalations that were raised and not resolved are a stronger signal than escalations that never happened.
A path that has never been used in a year is usually not being used rather than never needed.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the escalation path
The destination
Who the owner escalates to.
LearnThe trigger
What counts as blocked, stated in advance.
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