HR · Workforce planning · Component

The capability map

What the organisation can currently do, expressed as capabilities held by people rather than as a list of job titles.

The deliverable

What it is

A capability map answers a question an org chart cannot: not who reports to whom, but what the organisation is able to do and how many people could do it.

Its most useful output is usually the least welcome one — the capabilities held by exactly one person, which are invisible until that person is unavailable.

One level in

What it is made of

Each element is a constituent part of the component. Follow one to see the attributes it carries.

  1. The capability list

    The capabilities themselves, named at a level that is neither a task nor a department.

    3 attributes: Capability · Category · Criticality

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  2. The depth record

    How many people hold each capability, and at what level.

    3 attributes: Headcount · Level · Holder

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  3. The single points

    Capabilities held by one person, listed explicitly rather than left to be inferred.

    3 attributes: Capability · Mitigation status · Owner

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The single-point list is the map’s real output. Derive it automatically — a risk that must be calculated is a risk nobody reads.