Quality management · The root cause record · Element
The verification
Whether the defect stopped recurring.
The part
What it is
Checked after enough production to be meaningful, which for a low-rate defect can be several months.
Where it recurs, the cause was wrong, and that is a more useful finding than the original investigation.
The smallest level
The attributes it carries
Each attribute is one of the framework’s shared types. What a date is, and how it is written, is defined once for the whole model — the note here says what it means in this particular place.
The other elements in the root cause record
The investigation
How the cause was established, and what was found.
LearnThe corrective action
What was changed to stop the cause recurring.
Learn