Operational Systems · Continuous improvement · Component
The improvement log
What was changed, by whom, and what it was expected to do — kept so that improvement can be distinguished from activity.
The deliverable
What it is
Without a log, improvement becomes a series of changes nobody can attribute, and the organisation cannot tell whether its improvement effort produces anything.
Recording the expected effect before the change is what makes the later measurement meaningful rather than retrospective.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The change
What was changed, and what problem it addressed.
3 attributes: Change · Addresses · Implemented
LearnThe expectation
What the change was expected to achieve, stated before it was made.
3 attributes: Expected effect · Proposed by · Confidence
LearnThe not taken
Proposals that were considered and declined, with the reason.
3 attributes: Proposal · Why not · Date
Learn
Record what a change was expected to do before making it. An expectation written afterwards adjusts to the result.
The other components in continuous improvement
The measurement
Before and after for each change, so that effect can be distinguished from enthusiasm.
LearnThe updated standard
The improvement written into the standard — which is the step that makes it permanent rather than temporary.
Learn