Reporting · Whether it is read · Component
The usage
Who opens what, how often — measurable in almost every tool and almost never looked at.
The deliverable
What it is
Usage data exists in almost every reporting tool. The audit takes an afternoon and the finding is consistently that most of the estate is unopened.
The distribution is stark: a few artefacts are opened constantly and the majority are opened by nobody.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The engagement
Whether opening it means anything.
3 attributes: Time spent · Interactions · Meaningful use
LearnThe distribution
How usage is spread across the estate.
3 attributes: Top decile share · Never opened · Maintenance in the tail
Learn
The distribution is always the same shape: a few heavily used artefacts and a long tail nobody opens.