Marketing Channels · Channel economics · Component

The payback

How long until an acquired customer repays the cost — the number that connects a channel decision to cash.

The deliverable

What it is

Two channels with the same acquisition cost and different payback periods are not equivalent. The faster one funds growth; the slower one consumes it.

This is where marketing and finance actually connect, and the absence of the number is why the two functions argue past each other.

One level in

What it is made of

Each element is a constituent part of the component. Follow one to see the attributes it carries.

  1. The period

    How long until the acquisition cost is recovered.

    3 attributes: Payback period · Channel · Margin used

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  2. The cash effect

    What the payback period does to cash.

    3 attributes: Cash consumed · Links to · Sustainable

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  3. The comparison

    Channels ranked by payback as well as by cost.

    3 attributes: Cost rank · Payback rank · Constraint

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Growth through a long-payback channel consumes cash in proportion to how fast you grow.