Brand Value · Associations · Component

The unintended

Associations nobody planned, including the ones that are inconvenient — which is the finding the module exists to produce.

The deliverable

What it is

The associations that most affect behaviour are frequently ones nobody set out to build: a price impression, a memory of a failure, an association with a former owner or a well-known customer.

They are only findable by open elicitation, and they are the ones an internal team will argue are unfair rather than record.

One level in

What it is made of

Each element is a constituent part of the component. Follow one to see the attributes it carries.

  1. The unplanned

    Associations that appear and were not intended.

    3 attributes: Association · Direction · Mention rate

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  2. The origin

    Where the association came from.

    3 attributes: Origin · Still active · Confidence

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  3. The response

    What is being done about it.

    3 attributes: Response · Owner · Routed to

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An unintended association that is accurate and useful can be adopted. That option is available more often than it is taken.