Business Core · Object

Innovation

The capability to produce new offers, processes and business models: where ideas come from, how they are tested, and how each one is scaled into operation or stopped.

The term

What it is

Innovation here means the organisation’s capacity to produce something new that it will go on to operate — an offer, a process or a way of earning money. It is treated as a repeatable capability with inputs, tests and decisions, since one good idea does not by itself make an organisation able to do it again.

It sits in the Business Core because what it produces becomes part of the business. A tested offer joins the value proposition; a new process joins the operational systems. This object covers the route from first idea to that handover, and ends there.

Several neighbours touch it, and each keeps its own part. The current offer belongs to Value Proposition, the balance of effort across near and far horizons to Long term goals, exceptional external windows to Golden Opportunities, and the running of an approved project to Project management. Innovation supplies each of them and owns none of them.

Why it earns a place

What goes wrong without it

01

Ideas are plentiful; decisions about them are scarce

Most organisations have more ideas than they can test. What is in short supply is a quick way to test them and a clear point where someone decides what continues.

02

Projects without a stopping rule continue

An initiative with no agreed kill criteria is judged on the energy of its sponsor. It tends to survive well after the evidence has turned, and the cost appears as capacity nobody can account for.

03

Much of the value is lost at handover

A pilot that worked in the care of its founders can falter in ordinary operation. Scaling is a separate piece of work with its own plan, and treating it as a formality is a common reason promising results fade.

One level in

The modules within innovation

Four working areas following an idea’s life: where it comes from, how it is tested, how it moves through gates, and how it ends in operation or in a clean stop.

  1. Sources of ideas

    Where new ideas come from and how they reach someone who can act on them: customers, staff, suppliers, research, technology and adjacent markets. The work is to make the routes deliberate and to record what arrives.

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  2. Experiments

    Breaking an idea into the assumptions it depends on and testing the riskiest one with the smallest test that could change the decision. The output is a recorded finding, whichever way it falls.

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  3. Pipeline and gates

    The stages an idea passes through, the gates between them, and the criteria — kill criteria included — agreed before each gate is reached. It gives one view of every live bet and where it stands.

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  4. Scaling or stopping

    The two ends of the route: moving a proven pilot into ordinary operation with a named owner, or ending a project cleanly and releasing what it held. Both are decisions with their own work attached.

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Across the framework

What it touches

  • Value PropositionA tested offer joins the value proposition at handover; from then on its jobs, claims and proof are kept there, not here.
  • Long term goalsGrowth horizons decides how much effort each horizon receives; the innovation pipeline is one of the main things that allocation is spent on.
  • Golden OpportunitiesExceptional external windows are recognised and seized there; one enters this pipeline only when it needs testing before it can be taken.
  • Project managementOnce a gate funds defined work with an end, that work is run as a project there; the gate decision itself stays here.
  • Core CompetenciesBuilding capability in general belongs to Core Competencies; innovation draws on competencies and sometimes reveals missing ones, without owning them.
  • TechnologyThe technology estate and the use of AI are held under Technology; new technology appears here as a source of ideas and as something a test may need.
  • Performance AnalysisThe statistical method for controlled experiments is kept in Performance Analysis; this object decides which assumptions to test and what result would change a decision.

Beyond the framework

Models worth knowing here

The Omnigoal says where this belongs and what it touches. It does not tell you how to think about it — other people have done that, and done it well. These are theirs.

  1. The Lean Startup

    Eric Ries · 2011

    Also known as Build–measure–learn, Minimum viable product

    Treat a new offer as a set of assumptions to be tested cheaply, rather than a plan to be executed.

    Build the smallest thing that tests the riskiest assumption, measure what people actually do with it, learn, and either persevere or change direction. Its contribution was to name what was being risked: not money, but the time spent building something carefully before finding out whether anyone wanted it.

    Reach for it when
    Whenever something new is being built out in full before anyone has paid for a version of it.
    Where it stops
    It suits things that can be released in pieces and measured quickly. Applied to work with long cycles, safety consequences or heavy fixed costs, minimum and viable start to fight each other.

    Eric Ries, The Lean Startup, Crown Business, 2011; building on Steve Blank’s customer development.

  2. Stage-gate

    Robert G. Cooper · 1986

    Work proceeds in stages separated by decision points where a project can be stopped.

    Each gate asks the same three questions — is it still worth doing, are we doing it well, and what would justify continuing — with criteria agreed before the answer is known. The gate that matters is the one where a project is killed, and its absence is why organisations carry projects nobody believes in for years.

    Reach for it when
    Where several initiatives compete for the same money and none of them ever ends.
    Where it stops
    Applied rigidly it is slow and rewards documentation over evidence. Cooper’s own later work loosens the gates considerably for exactly that reason.

    Robert G. Cooper, Winning at New Products, Addison-Wesley, 1986; “Stage-Gate Systems: A New Tool for Managing New Products”, Business Horizons, 1990. Stage-Gate is a registered trademark of its owners and is named here only to refer to their work.

  3. Effectuation

    Saras D. Sarasvathy · 2001

    Experienced entrepreneurs start from the means they have, not from a goal, and let the goal take shape as they go.

    Studying expert founders, Sarasvathy found reasoning that runs the opposite way to planning: begin with who you are, what you know and whom you know; commit only what you can afford to lose; bring in partners who shape the venture by committing to it; and treat surprises as material rather than threats. Where prediction is impossible, control over what you can influence replaces it.

    Reach for it when
    When a new venture is waiting for a market forecast that nobody can honestly produce, and when a business plan is being written for a market that does not yet exist.
    Where it stops
    It describes how experts act under real uncertainty; it is weaker where the market is known and prediction works well enough. It also offers no guarantee that the goal that emerges is worth having.

    Saras D. Sarasvathy, “Causation and Effectuation: Toward a Theoretical Shift from Economic Inevitability to Entrepreneurial Contingency”, Academy of Management Review, 2001; Effectuation: Elements of Entrepreneurial Expertise, Edward Elgar, 2008.

  4. Open innovation

    Henry Chesbrough · 2003

    Good ideas can come into a company from outside and go out of it to others, and both directions can create value.

    The older model kept research inside the walls and used only what fitted the existing business. Chesbrough’s observation was that useful knowledge is widely spread, so companies gain by licensing in, partnering and acquiring — and by letting unused ideas leave through licensing or spin-offs rather than sitting on a shelf.

    Reach for it when
    When the innovation pipeline depends entirely on internal ideas, and when promising work is being shelved because it does not fit the current business.
    Where it stops
    Openness has costs: protecting what matters, absorbing what comes in, and managing partners all take capability. Opening up without that capacity leaks value rather than gaining it.

    Henry Chesbrough, Open Innovation: The New Imperative for Creating and Profiting from Technology, Harvard Business School Press, 2003.

These are other people’s models, named here so you can go to the source and use them properly. The Omnigoal is not affiliated with their authors and is not endorsed by them; nothing of theirs is reproduced here — no canvas, no diagram, no wording. Each is described in our own words, with the originator credited, because the framework is a place to put thinking, not a replacement for the people who did it. Model names and trademarks belong to their respective owners and are used here only to refer to the work itself.

Every model in the framework, and where each one belongs

Ask how many initiatives were stopped at a gate in the last year. If the answer is none, the gates are approving work, not deciding about it.

The other objects in the Business Core

HR

The people the organisation has, the people it needs, and how the gap between them is closed through planning, hiring, development and retention. Capability is usually the slowest constraint on a plan to move.

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Value Proposition

What the organisation offers, stated in terms of what it does for someone rather than what the product is. Who the customer is comes from the Market Core; what they are offered is settled here.

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Monetisation

How what is offered turns into money: what is charged for, on what basis, how often and by whom. Whatever the pricing metric rewards is what the organisation will end up producing.

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Core Competencies

The few things the organisation does better than most, that customers value and competitors struggle to copy. What counts as core decides what is kept in-house and what goes to partners.

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Business Assets

What the organisation owns and can put to work, from premises and equipment to intellectual property and accumulated data. The intangible assets are usually the most valuable and the least often listed.

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Operational Systems

The processes and standards that let the organisation do the same work twice without deciding how each time. A process that is routinely worked around is worse than none.

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Partners

The organisations the business relies on for capability it has decided not to build. The decision is the substance, and the exit terms are best agreed while the relationship is still good.

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Stakeholders

Everyone with a claim on the organisation or a stake in what it does, including groups it never chose. The market asks who will buy; this object asks who has standing.

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Finance

Whether the business is profitable, whether it has cash, and whether it can fund what it intends to do next — three questions that are often confused. It also covers how capital is raised, how investments are appraised, and how tax bears on both.

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Supply Chain

Everything between a supplier and a customer: sourcing, moving, holding and delivering. It is where the trade-off between efficiency and resilience is made, usually without anyone deciding it.

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Manufacturing Operations

Where things are actually made: capacity, flow, quality and the maintenance that keeps all three possible. A production system runs at the speed of its slowest step.

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Compliance

The obligations the organisation has no choice about — legal, regulatory, financial, health and safety, and data protection — and the controls that show they are being met. Commitments made above the legal minimum are held under Responsibility in the Vision Core.

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Technology

The tools and systems estate as a whole — software, infrastructure, automation and AI — together with its security and the technical debt it carries. Individual processes are designed under Operational Systems; this object covers what they all run on.

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Organisation

How the organisation is structured and led: who decides what, how work is divided and coordinated, and how people take up change. HR covers the people; this object covers the arrangement they work in.

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Governance

Who owns the organisation and how it is overseen: the board, enterprise risk, succession and, eventually, exit. It is where decisions about the organisation itself are taken, rather than decisions within it.

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