Performance Analysis · Acting on it · Component
The implementation
Whether it was actually done — because the rate at which recommendations are implemented measures the analysis function.
The deliverable
What it is
Checking implementation a month later is uncomfortable and informative. A function whose recommendations are rarely implemented has a positioning problem rather than a quality problem.
The reasons for non-implementation are usually consistent: no owner, no capacity, or a recommendation that was not actionable as written.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
The reason
Why it did not happen, where it did not.
3 attributes: Reason · Type · Analyst-correctable
LearnThe rate
What proportion of recommendations get implemented.
3 attributes: Implementation rate · Over · Trend
Learn
An implementation rate near zero means documents; near one means only the obvious is being recommended.
The other components in acting on it
The recommendation
What should be done, by whom, by when — because an analysis ending at a finding leaves the hardest step to whoever reads it.
LearnThe outcome
Whether the change produced what was predicted — which is how analytical judgement improves rather than merely accumulating.
Learn