Organisation · Adoption · Component
Reinforcement register
The mechanisms that hold a change in place after the programme ends, and the old ways of working that were deliberately retired.
The deliverable
What it is
Lewin’s refreezing is the step most programmes leave to chance. The team disbands, attention moves to the next priority, and the old way of working returns under the first period of pressure.
The register lists the concrete mechanisms that stand in the way of that. It covers measures, systems and routines; embedding the change in shared norms is Culture’s work in the Vision Core, and the register points there instead of repeating it.
One level in
What it is made of
Each element is a constituent part of the component. Follow one to see the attributes it carries.
Reinforcing mechanisms
The measures, system settings, routines and forms of recognition that make the new way the default, each with an owner.
3 attributes: Type · Mechanism · Owner
LearnRetired paths
The old processes, tools and workarounds that were deliberately removed, with the date each was closed.
3 attributes: Old path · Retired on · Status
LearnDrift checks
Scheduled checks after the programme closes that measure whether adoption has held or has slipped back.
3 attributes: Check date · Usage measure · Level found
Learn
Close the old path where you can. Every alternative left open is a route back under pressure.
The other components in adoption
Change impact assessment
Which groups a change affects, how much of their daily work it alters, and what else they are being asked to absorb at the same time.
LearnAdoption tracker
Where each affected group stands in taking up the change, with a usage measure that shows whether the new way is actually in use.
LearnResistance log
The objections raised to a change, where they came from, and what each one turned out to be pointing at.
Learn